FAQs
For information about the courses, registration, apparel, vendor, or sponsorship opportunities email sarah@wildfloweroutdoor.com. We are happy to hear from you!
FAQ’S
Can I change my distance after I have registered?
Distance changes: If downgrading, no refund is given. If upgrading, the participant will be responsible for paying the difference in the registration fee.
What size event tee should I order?
All our event tees are a women’s cut, not unisex.
Do you offer refunds or exchanges?
We do NOT offer any refunds, transfers or deferments (rollovers).
The entry fee you pay is for this year’s race (the year you signed up for to participate) and covers this year’s supplies, permits, fees, insurance, etc. Please, make the right decision when registering for the event.
Distance changes: If downgrading, no refund is given. If upgrading, the participant will be responsible for paying the difference in the registration fee.
Can someone else pick up my packet for me?
Yes. You must complete and sign a waiver and make a photocopy of your driver license and send it with the person picking up your packet. For legal reasons we CANNOT accept waivers signed for you by another person.
What if I can’t attend packet pick-up?
You can ask someone to pick up your packet for you (see rules above) or we do have a packet pick-up the morning of the event. If you do need to get your packet the morning of the event, please plan to arrive at the venue at least one hour prior to your start time to allow enough time to get your packet. Day-of packet pick up can be hectic and we thank you in advance for you patience and understanding.
What time should I arrive?
We recommend you arrive at least 30-45 minutes before your start time (unless you are also picking up your packet then arrive at least one hour before your start time). This year parking is not as close to the venue as it has been in the past so you will want to allow plenty of time to park and get to the start line so you can fill your water bottles, pump your tires, use the bathroom, etc.
What should I bring with me?
A helmet (mandatory), spare tire, CO2 cartridge, water bottle (we recommend two for the 50 and 75 mile ride), lunch wrist band or ticket, bike helmet number, and bib number. After the ride, you may want a change of clothes (including shoes) and credit card/cash if you plan to do some fun shopping with your girlfriends! Remember parking is not as close to the venue as it has been in years past, but is still very accessible, so please plan accordingly.
Can I leave earlier than my start time?
Unfortunately, no. For the safety of our participants and agreement between Wildflower Outdoor and Powder Mountain, early start times are not allowed.
Where do I park?
Parking at the event is available and easily accessible. Parking signs will direct you and parking attendants will be there to help you on event day.
Will the roads be closed?
Roads will not be closed. You will be riding on roads with other vehicles and must obey all traffic laws, signs and signals. Remember the law is that cyclists may ride no more than two abreast but along the course we recommend you ride single file. Please do your part by staying to the far right side of the road and staying alert and attentive to other vehicles in the area.
Can I exchange my shirt for a different size?
Yes. We want you to love your shirt and wear it! You will be given the size shirt you ordered at packet pick-up, but if your shirt does not fit, you may exchange it for a different size at Wildflower Central AFTER the ride or run is over. Remember, fitted shirts run 1-2 sizes small (FOR REAL!). Save yourself the hassle and order accordingly.
What if I need help during the ride?
No worries! We’ve got you covered. There will be plenty of support along the course to help with flat tires, worn out legs, or medical issues. Please pull off to the right side of the road and flag down a SAG (Support and Gear) vehicle. There will also be bike mechanics available. If you are experiencing or notice an emergency, please call 911.
Can my family or friends join me at the event?
Yes. We invite family members and friends to cheer you on at the finish line and celebrate your accomplishment with you. There will be expo booths and food for purchase. Please do not have supporters drive or ride the course.
Will someone be there to take pictures?
Yes! We know you have anticipated and trained hard for this day. We want you to be able to share your memories and experience with others. We will have photographers at the start line when you look your very best! Our photographer will also be out on the course. All photos will be FREE to participants.
Are e-bikes allowed?
We are allowing e-bikes at Trailfest and Pedalfest as long as they fall into the Class 1 Category - all others are not allowed - and we are just reminding our riders to be courteous to other riders. Also, e-bikes are not eligible for placement awards.